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Dept. of Industrial Design KAIST
335 Gwahangno(373-1 Gusong-dong) Yusong-gu, Daejeon 305-701,
Republic of Korea. Tel) +82-42-350-4502~3
dsyoo@kaist.ac.kr



Donald A. Norman, +82-42-350-4591

Co-founder and principal, Nielsen Norman Group